Want To Know Why So Many Made The Switch?
Subscribing to your Diet Direct favorites isn’t just about convenience—it’s the simplest way to stay fueled, spend less, and keep deliveries on your terms.
20% Off A La Carte
Lock in top savings on every recurring order
10% Off Meal Plans & Bundles
Built-in value, delivered automatically
No Commitment
Skip, swap, or adjust anytime
Total Flexibility
Update flavors, quantities, or timing in seconds
To get started, simply select "Subscribe & Save" on any product page.
Program Details
How do I begin using Subscribe & Save?
How do I begin using Subscribe & Save?
To get started, you’ll first need a Diet Direct account. You must be signed in to set up recurring shipments. If you don’t already have an account, you can create one in just a few moments by clicking HERE.
Products eligible for Subscribe & Save will show reorder options on the product page. You can choose delivery intervals of 2, 4, 6, 8, or 12 weeks.
Once you’ve selected the items you’d like to subscribe to, simply complete your Subscribe & Save order at checkout.
You can manage your subscriptions at any time by clicking the “Manage Subscriptions” link under the Account tab. There, you’ll see all your items along with details about your delivery schedule.
Before each shipment, we’ll send you a reminder email with your order details and the deadline to make any changes.
Does Subscribe & Save help me save money?
Does Subscribe & Save help me save money?
Yes it does:
20% OFF your recurring order for a la carte products
An Additional 10% OFF your recurring order for Diet Kits & Bundles
Your Subscribe & Save products are shipped FREE when the order is $79+.
Can I receive different products at different intervals?
Can I receive different products at different intervals?
Certainly. All of the products you select for Subscribe & Save can be shipped at intervals you select. For instance, you might want your meal replacement shakes to be shipped every 2, 4, 6, 8, or 12 weeks, yet only need your nutritional supplements to arrive every 8 weeks. You can adjust these time intervals individually for each product.
When am I charged for my order?
When am I charged for my order?
Your first Subscribe & Save order will be charged during checkout. After that, your payment method will be authorized and charged on the Subscribe & Save ship date.
Can I use coupon codes with Subscribe & Save?
Can I use coupon codes with Subscribe & Save?
Coupons cannot be combined with automatic Subscribe & Save discounts.
What happens if one or more of my Subscribe & Save products is on sale?
What happens if one or more of my Subscribe & Save products is on sale?
You will receive the sale pricing on the day that you sign up for your subscription. When your recurring order fills, you will receive 20% OFF standard subscription pricing.
In case I want to make changes, will you send me a reminder before my next order processes?
In case I want to make changes, will you send me a reminder before my next order processes?
Yes, we will. We will send you a reminder email 3 days before your order is processed. You can, if you wish, change the number of items, the time intervals items ship, fill date, payment method and shipping address You can also skip or cancel items.
Is there a minimum purchase level to qualify for free shipping?
Is there a minimum purchase level to qualify for free shipping?
All Subscribe & Save orders are subject to our standard shipping policy. Orders $79+ qualify for Free Shipping.
Terms & Conditions for Subscribe & Save Program.
Terms & Conditions for Subscribe & Save Program.
Please see here for our Subscribe & Save program Terms.
Managing Your Subscription
Where can I manage my Subscribe & Save orders?
Where can I manage my Subscribe & Save orders?
Sign in to your account and then click on the My Subscriptions tab from the left side Subscribe & Save menu.
What updates can I make within the My Subscriptions area?
What updates can I make within the My Subscriptions area?
You can add new products, change to another flavor (when available), update the quantity of products, frequency of delivery, payment method, shipping address, delivery date, skip a delivery, or cancel products. Any changes you make will occur on future orders and will not affect orders already in progress.
Can I skip the shipment of an Subscribe & Save product?
Can I skip the shipment of an Subscribe & Save product?
Yes. Just go to the My Subscriptions tab, locate the product you wish to skip and click on the “Skip Next Delivery” link. This next delivery of this product will be skipped and will resume with the following shipment date.
How do I cancel an item from my Subscribe & Save schedule?
How do I cancel an item from my Subscribe & Save schedule?
Simply go in to the My Subscriptions tab and click on the Cancel Subscription link. Please remember that this will permanently cancel the product from Subscribe & Save orders. If a product is not cancelled from your order before it processes for that shipment, the item will be included for that shipment.
Shipping & Returns
How will my Subscribe & Save orders be shipped?
How will my Subscribe & Save orders be shipped?
Your Subscribe & Save order is subject to our standard shipping policies and will be sent by the method you select during checkout. Orders that equal or exceeds $79, qualify for Free standard shipping (Contiguous US only).
What products qualify for Free Shipping?
What products qualify for Free Shipping?
If the total value of the products in any of your Subscribe & Save shipments equals or exceeds $79, that shipment qualifies for Free standard shipping (Contiguous US only).
How do I return products that are damaged, defective or otherwise undesirable?
How do I return products that are damaged, defective or otherwise undesirable?
All Subscribe & Save products are covered by our No Hassles Return/Exchange policy. Click here for further details.
Payment Methods
What payment options are accepted for Subscribe & Save?
What payment options are accepted for Subscribe & Save?
Visa, MasterCard, American Express and Discover debit/credit cards are accepted for Subscribe & Save orders.
Notifications
How will I know if there is a problem with my order?
How will I know if there is a problem with my order?
If we notice any problem with your order, we will contact you by email.
What happens if one of my Subscribe & Save products is out of stock?
What happens if one of my Subscribe & Save products is out of stock?
If a product on your order is out of stock when your order is processed you will receive an email notification.
What happens to my Subscribe & Save if one of my products is discontinued?
What happens to my Subscribe & Save if one of my products is discontinued?
We will send you an email notification informing you the product has been discontinued.
Will you be sending me a notification when my Subscribe & Save order has shipped?
Will you be sending me a notification when my Subscribe & Save order has shipped?
We will send you an email notification when any of your products ship. These emails will include any available tracking information from the carrier.
What email notifications will I receive in regards to my Subscribe & Save order?
What email notifications will I receive in regards to my Subscribe & Save order?
In most cases, you will receive the following emails concerning your Subscribe & Save order:
- Shipping Soon
- Order Confirmation
- Shipment Confirmation
