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Return Policy

Glass of hot chocolate with chocolate bars and caramels on a white surface
Assorted cookies on a gray surface with a spoon
Stack of granola bars with scattered nuts on a beige background
White mug filled with a brown liquid surrounded by dark chocolate pieces on a light background

Hassle-Free Returns & Exchanges

Your complete satisfaction is very important to us! If for any reason you wish to return any of the following items within 90 days of purchase, we’ll give you a full refund (less shipping), or exchange for product(s) of equal price, no questions asked. Shipping charges, if applicable, are non-refundable.

Items eligible for refund or exchange:

  • Any unopened, unused box, case, bottle or container of consumable products in its original packaging.
  • Up to 1 (one) partially used box, bottle or container per unique product (i.e. per flavor, sku) in its original packaging.

To return unopened, unused, or partially used items as listed above, please contact our customer care team to obtain a Return Authorization (RMA) number. It’s that simple!

Chat on any page or visit our contact us page.

Please know that we cannot accept any returns that do NOT have an RMA number. Any items returned without an authorization will incur a return processing fee of $10.

Simply reach out to us and we will assist you in getting that information promptly. 

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